Shipping & In Store Pick Up Policy
IN STORE PICK UP POLICY
We occasionally allow in store pick up and will make this option available at checkout. All in store pick up orders must be picked up by the date and time in your in store pick up notification email. In the event your order has not picked up you will receive a ONE time shipping invoice that must be paid in full within 48 hours of receiving. Should your shipping invoice remain unpaid after 48 hours, your order will be cancelled and refunded in the form of a ShadedbyShanell GIFT CARD OR ShadedbyShanell STORE CREDIT. You will be notified via email of your cancellation and refund.
Please bring a VALID photo ID (Driver's License, Passport, or State ID) & confirmation email when picking up your order. Should you fail to provide a photo ID, your in store pick up order will be refunded to the payment method selected at checkout. No exceptions.
SHIPPING POLICY
All orders are available to ship within 1-2 business days, unless otherwise stated. Some orders will be shipped same day or within 2-3 business days during peak times (major holidays, etc). We currently ship with USPS and provide multiple shipping options* (We ship to all 51 states in the US, Mexico, & Canada).
Any orders placed on Friday, Saturday and|or Sunday or any U.S. national holiday, in addition to February 6th, will be shipped the next business day.
Though Priority Mail Express is available during checkout, we want to make sure we can fulfill your request as quickly as possible. If a rush order is needed, please send an email to: info@shadedbyshanell.com before placing your order. (Be sure to include: "Rush order" in the subject line) - we cannot guarantee all rush order requests will be honored due to demand and other circumstances. You should receive a response within a few hours; however, during peak times please give us up to 24 hours to respond. If a Priority Mail Express order is placed before emailing us and is not shipped by the time needed, you assume all responsibility for your package - no refunds or cancelations will be given.
ShadedbyShanell is not responsible for your package(s) once you receive your shipping confirmation email - this signifies your package(s) is in the possession of USPS. For any shipping questions, other than your tracking number, please contact USPS directly. If your package is lost|stolen, please contact USPS directly to file a claim. ShadedbyShanell will not contact USPS or SHIPPED on your behalf. We will happily provide you with your tracking number and any additional information that is needed to file your claim. ShadedbyShanell is not responsible for mishandled packages (damaged|opened, etc.,) during transit.
ShadedbyShanell is not responsible for incorrect address input during checkout. We will send your package to the address that was provided to us via your order. In the event your package is returned to us due to an incorrect address, we will send you an invoice for a re-shipment fee of $20 plus costs to reship your package. (These costs varies & are calculated by USPS.) If the invoice is not paid within 24 hours of being sent, your order will be cancelled and your refund will be issued in the form of a STORE CREDIT minus original shipping costs. Store credits do not expire. If a store credit is not available, you will receive your refund in the form of a ShadedbyShanell Gift Card that does not expire.
If your order is delivered to the incorrect address, we do not assume the responsibility of contacting USPS or filing a claim. Please be sure to enter the correct address (apartment|unit number included - if applicable), during checkout.
Any packages returned to us without approval will be returned to sender and no refund will be issued.
Note: International orders may be required to pay sales tax, duty and|or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges will differ depending on the country and state of the shipping address. We strongly suggest contacting your local customs office if you are unsure of applicable taxes and customs fees. ShadedbyShanell is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
*Subject to change at anytime.
Let customers speak for us
from 73 reviews
Before I even opened the package fully, I could smell the scent. It smells SO good. This oil gets the job done for my at home manis/pedis, and keeps my finishing look polished and neat! This smell is easily my new fave! And it doubles for me as a hand oil, too! Perf!

I absolutely love the rose cuticle oil! It does an amazing job of keeping my hands and skin soft, which is something I really appreciate. The delicate rose scent adds a touch of luxury to the experience, making it feel like a little pampering session every time I use it. Plus, the fragrance is just right—not too overpowering, but enough to enjoy. Overall, this product is a delightful addition to my skincare routine! Highly recommend it for anyone looking to treat their hands and enhance their self-care rituals.

I recently tried the lavender oil, and I have to say, it's fantastic! The scent is wonderfully strong and truly uplifting, making it a delightful addition to my daily routine. I also found it to be incredibly moisturizing, leaving my skin feeling soft and hydrated.
What I love most is that I actually prefer it over the rose oil; the lavender aroma is just so invigorating! It's now a staple in my purse, and I can't wait to use it throughout the day. Highly recommend for anyone looking to add a little luxury to their self-care routine!

My absolute favorite nails and I always get compliments on them. Huge fan of the long coffin style and they made it through my birthday celebrations with no issue! Super easy to take off and save use again since I’m a boxer I can’t keep my nails as long as I truly want them 😩

I just had my first coaching session with Shanell, and it was everything I needed it to be! This was my first time ever applying press-on nails, so I definitely felt a little out of my element. However, Shanell's knowledge, encouragement, and confidence had me feeling like I was a pro in minutes! As a busy mom of 3, I could not figure out how I was going to get the time to slip away and find a decent nail salon in the new city I moved to, but no need for that when I have Shaded by Shanell now! This is an introverts dream! I didn't have to leave the comfort of my own home and it felt like a night in with the gworls! Please do yourself a favor and add a coaching session with Shanell to your self-care itinerary! She loves what she does and it comes across in her work! The nails are absolutely beautiful (AND REUSABLE), so she has a returning customer for sure!

Short Coffin is longer than normal for me and these were gorgeous! Had to have them and received tons of compliments 🤩🤩🤩🤩🤩

So excited to see a colorful frenchie option. These are perfect if you want to shake it up from the classic white for a little while. Perfect color for summer time, too!
The quality?! Immaculate! I wore these for 2 and half weeks before having to take them off for other reasons. I'm sure they would've stayed put for at least 2 additional weeks! And I can re-apply them again in the future, so you really get 2 sets in one! Great buy!

This cuticle oil is super smooth and smells SO good! I use it after applying a fresh set of pressies and throughout the wear of the set to keep my cuticles looking nice and clean.
I even use it when I'm taking a break from press-ons, and sometimes as a hand oil. It's really a multi use product for me, and I LOVE that!

THE BEST GLUE EVER! Perfect for press-ons!

This is the second time i’m ordering from Shaded by Shanell and I can safely say: these nails are IT. The “perfect size” really is the perfect size, and the glue made my set last until I had to remove them from growing out so long! Will definitely be purchasing again.

These frenchies are literally SO PERFECT! The quality is top tier, and the set lasts a long time. It's the perfect set for just about any occasion, and perfect for my mommies and keyboard girlies. As a busy stay at home working mom balancing work & running after a kid 24/7, the last thing I want to worry about are my nails and them popping off chile, but these nails STAYED PUT for 19 days straight! No reapplying, no lifting! If you're looking for a cute multipurpose set, then these are for you babe! They're definitely mom approved. 🔥🖤

The fact that I don’t have to worry about mishaps is always a plus to me.

Can you say obsessed!! As a chocolate girlie, it’s hard to find the perfect shade of nude but SBS did their biggest one with this. It complimented my skin tone perfectly and I’ll definitely be coppin more.

Okay, so let's talk about this set. I copped them for my month-long trip to Sierra Leone. Total game-changer! Seriously, they stayed on the WHOLE time, through all the adventures and beach days. Super impressed with the durability and style. 10/10 recommend for anyone looking for fire nails without the hassle of salon visits!

Thee absolutely BEST nail glue! My nails stayed put for a solid 19 days until I had to remove them (by soaking them off of course) for other reasons, baby the nails didn't move for 19 days.
I've been wearing pressies for a while now, and I've tried many other glues, but nothing is topping this one!
You will not be disappointed, I promise!